We will collect and process the following information about you:
Information you give us. This is information about you that you give us by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you use our site, purchase our goods and services, subscribe to a mailing list, search for a product, email favourite products or compared products using the website form, interact through webchat or request more information and when you report a problem with our site or a service or operationals issue. The information you give us may include your name, address, date of birth, e-mail address and phone number, payment details such as credit card or bank account details, your responses to surveys, , relevant details about the company or business you work for and business sector you operate in.
Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, any login information, details entered into any form submission, browser type and version, time zone setting, browser versions, operating system and platform, device and device types.
Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Information we receive from other sources. We collect most information from you directly as explained above however we may also collect information from publicly accessible sources e.g. Companies House or directly from a third party. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). They may provide the information collected when you visit our sites or otherwise as set out above.